Mercure Bordeaux Chateau Chartrons

The room was a very good size with an enormous comfortable bed. The en-suite had a bath and a proper shower with a WC is a separate area. The underground parking garage (c.100 spaces apparently) was very convenient and had 2 Tesla destination chargers with dedicated parking space. The route 5 bus stops outside and it is a 10 minute walk to the excellent tram system.The staff are very helpful and the cleaning was spotless. Good choices for breakfast, including fry your own and boil your egg options for ultimate freshness! Location is good, in that it has easy access to the centre without being in the busy tourist area.

Front staff was kind, helpful and friendly. The staff in the bar/restaurant all need to speak English better, and have a more welcoming attitude. They ast like it's a privilege to serve customers. The bar/dinner staff is very disorganized and, again, dismissive of guests. needs improvement. It also would be nice to have more English-speaking channels on the TV. I got pretty tired of watching the BBX for hours. There needs to be grab rails in the tub/shower. I'm 76, and the tub is so clean that when you add that shower gel, it gets very slippery, with nowhere to grab. very dangerous.

The breakfast was really good. I enjoyed the fresh fruit & the different bread options as well as jams & honey. This was important to me as I do not eat eggs.

nice hotel in Bordeux. easy to get to the city centre (bus 4 stop is nearby and takes you directly to place gambetta)

Room was super good and confortable. Super king size bed and very spacious room, love it! Some welcoming things, for kids, in the room, very nice. Quiet area, not close to center but fine if you like walk or bus/ tram Stop in 5min.